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Frequently Asked Questions


What is Follo?

Follo – an endeavour of TimesMobile – is a celebrity connects service that enables you to connect to your favourite celebrity (Actors, Actresses, Models, et al) from an unending list. You could view extensive multimedia content pertaining to your favourite celebrity, feel more connected to them by listening to their voice feeds, choose to like it & comment on it and share it across platforms. Follo enables you to achieve emotional gratification whilst accessing celebrity pointed content and sharing your views on it with the world. As a brand new addition to Follo, we are also pleased to launch Follo IPL series, a one shop stop for all you want to know about IPL 2013.

How can I follo a celebrity/ star?
You could access Follo by any of the following means:.

After accessing Follo, you could start follo-ing your favourite celebrity/ star by completing the subsequent instructions as advised by Follo system.

How can I follo IPL?
Visit follo. on your mobile www.follo.com.bd/ipl or www.follo.com.bd/cricket or www.follo.com.bd/cri

After accessing Follo, you could start follo-ing your favourite celebrity/ star by completing the subsequent instructions as advised by Follo system.

What do I get if I Follo a celebrity? What benefits would accrue to me for follo-ing a celebrity?
Follo enables you to connect to your favorite celebrity and access their images, voice feeds, and text feeds from their extensive repository. By follo-ing a celebrity, you could stay updated about what all is happening in their life. As a Follo user, you shall receive text/ multi-media alerts on your mobile every day. You could choose to access content pieces (related to the celebrity that you are follo-ing) thus received as alerts.

What do I get if I Follo IPL?
Watch latest match videos (covering match preview, highlights, fours &sixes, wickets and post match videos)
Get match score of the matches held in the day Team Ranking
Fixtures and results of the matches held in a day (includes date of match, location of match, teams and results)
Latest IPL feeds and news update sent to you as sms.

What do the Follo alerts contain?
Follo alerts of the celebrity contains breaking news, exclusive quotes, celeb gossip, trade news, event photos, high quality wallpapers, candid shots, video interviews and lots more pertaining to the world of showbiz/ sports. Follo IPL alerts have IPL latest videos, and IPL news update.

What if I wish to discontinue using Follo?
You could stop using Follo any-time you choose. You could choose to either stop receiving Follo alerts on your mobile or choose to un-follo the celebrity altogether.
To stop receiving alerts on your mobile, you need to visit ‘My Settings’ page on www.follo.com.bd on your mobile browser and go to ‘Stop Alerts!’ section. Therein, all those celebrities that you are follo-ing shall be listed with an option to ‘Stop Alert’ next to name of celebrity.
‘My Settings’ page could be accessed by clicking on My Settings link located at the bottom of Follo home page (i.e. the page that appears on accessing www.follo.com.bd on your mobile browser).

You may choose to UNFOLLO a celebrity by any of the following means:

  • Send SMSUNFOLLO <first name of celebrity> to 28777
  • Visit ‘My Settings’ page on www.follo.com.bd on your mobile browser and go to ‘Unfollo’ section. Therein, all those celebrities that you are follo-ing shall be listed with an option to ‘Unfollo’ next to name of celebrity.
  • Follo IPL however could be unsubscribed only by visiting My Settings’ page on www.follo.com.bd on your mobile browser and go to ‘Unfollo’ section

You could choose to UNFOLLO all celebrities at one go by sending SMS UNFOLLOALL to 28777 from mobile.

What is the difference between choosing to ‘Stop Follo alerts’ and choosing to ‘UNFOLLO a celebrity’?
If you choose to just stop Follo alerts, Follo system shall stop sending alerts to your mobile. You could continue to enjoy reading feeds of the celebrity, download their images etc. on Follo WAP; you could enjoy listening to voice feeds of the celebrity by calling 28777 (or their dedicated multi-modal Follo IVR portal).
However, subscription charges (if any) for follo-ing the celebrity shall be charged even if you choose to stop receiving the alerts.
By unfollo-ing a celebrity, you shall cease to receive Follo alerts and you would not be able to enjoy reading feeds of the celebrity, download their images etc. on Follo WAP; and nor could you enjoy listening to voice feeds of the celebrity by calling 28777 (or their dedicated multi-modal Follo IVR portal). You would also not be charged subscription renewal fee (if any and for that particular celebrity) if you choose to UNFOLLO a celebrity.

What are the charges for accessing Follo?
If you choose to access Follo WAP (i.e. visit www.follo.com.bd or any other follo page on your mobile browser), data browsing charge^ applicable as per your Data plan with your Mobile Service Provider shall be charged.
SMS to 28777 from your mobile is toll-free.

How much would I be charged for follo-ing a celebrity or follo-ing IPL?
1. Subscription charges –Follo user will have to pay BDT 2 per celebrity per day. For Follo’ing the second celebrity user will pay BDT 2+2=BDT 4 per day. Follo’ing celebrities beyond this will be charged BDT 1 per additional celebrity subscribed.

2. Download Charges herein the Follo user shall pay BDT 20 per image download and BDT 50 per video download.

I am already paying subscription charges do I need to pay anything additional for download?
Yes, you will have to additionally BDT 5 per image download and BDT 10 per video download.

How can I download images of the celebrity I am follo’ing?
You can visit www.follo.com.bd from your mobile browser and go directly to your celebrity home page. Here you can choose an image from the gallery section of your follo’ed celebrity and download his/her images. Additionally you will also receive multimedia alerts with an image link as an sms, you can directly click on to that link and download image of your star.

How can I stream IPL videos?
You can visit www.follo.com.bd/ipl or www.follo.com.bd/cricket or www.follo.com.bd/cri from your mobile browser and click on videos.

How do I subscribe to other stars?
Visit www.follo.com.bd from your mobile browser and choose from celebrities from different categories and choose to follo them.
Or
SMS <name of celebrity> to 28777 from your mobile.

Can I subscribe to IPL via any other mode?
No, you cannot subscribe to IPL other than visiting www.follo.com.bd/ipl or www.follo.com.bd/cricket or www.follo.com.bd/cri

What happens if I try to Follo a celebrity I'm already follo-ing?
If you try to Follo a celebrity that you are already follo-ing, Follo system shall prompt you saying “You are already active on Follo <name of celebrity> alerts”.

Would I be charged a subscription fee for a celebrity if I send and incorrect/ wrong SMS keyword under Subscription service model?
No. In such a case, Follo system shall send an appropriate response back to you and ask you to send LIST to 28777 to get a list of active celebrities.

If I were already follo-ing 2celebrities, would I be charged for follo-ing IPL separately?
Yes, follo-ing IPL is just like follo-ing a celebrity. You will will be charged BDT 1 per day additionally for IPL.

Is there any limit to the number of images/ videos I can download in any given day?
No, there is no such limit.

How can I change my language settings on Follo IVR?
You could change your language by going to Help section (Press 9, once the main menu prompt is played out to you) of Follo IVR. Please note; a new customer is prompted to select his language right at the beginning itself.

^Note: Data browsing charge applicable as per your Data plan with your Mobile Service Provider shall be charged for accessing Follo WAP (i.e. visit www.follo.com.bd or any other follo page on your mobile browser)

 
           
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FAQs Bidya Sinha Mim Tamim Iqbal Khan Katrina Kaif Kareena Kapoor Alia Bhatt
About Us Mohammad Ashraful Arifa Zaman Moushumi Cricket Deepika Padukone M. A. Jalil Ananta
Contact Us Mosharraf Karim Prof. Iffat Ara Nargis Akhi Alamgir Shraddha Kapoor Shah Rukh Khan
Terms Afiea Nusrat Barsha Anika Kabir Shakh Salman Khan Jacqueline Fahmida Nabi
Privacy Policy Ranbir Kapoor Nawsheen Nahreen Mou Mohammad Siddiqur Rahman Hrithik Roshan Ferdous Ahmed
  Jeet Md. Mushfiqur Rahim Sunny Leone Quazi Mokarram Hossain Anisur Rahman Milon
 
 

Follo – an endeavour of TimesMobile – is a celebrity connect service that enables you to connect to your favourite celebrity (Actors, Actresses, Models, et al) from an unending list.  You could view extensive multimedia content pertaining to your favourite celebrity, feel more connected to them by listening to their voice feeds, choose to like it & comment on it and share it across platforms.  Follo enables you to achieve emotional gratification whilst accessing celebrity pointed content and sharing your views on it with the world.

 
 
© 2014, TimesMobile Ltd.
 
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